Retirement Living & Aged Care Advice

Retirement Living & Aged Care Advice

Independent legal advice on retirement village contracts, aged care agreements, entry and exit costs, family decision-making and disputes — for residents and families across Victoria.

Older couple discussing retirement living and aged care documents with an adviser

Why retirement and aged care legal advice matters.

A move into a retirement village or residential aged care is one of the biggest legal and financial transactions a person is likely to make late in life. The contracts are long, the fee structures are unfamiliar and much of the cost is not felt until departure — often years later, when the resident or their family is least able to negotiate.

Independent legal advice before signing is the single most effective way to avoid an expensive misunderstanding. Our role is to review the contract, translate the fee structure into concrete numbers, confirm the authority of the person signing and make sure the arrangements sit properly with the resident's Will, powers of attorney and estate plan.

Parke Lawyers provides legal advice only. We do not provide financial planning, Centrelink, tax or financial product advice — that work sits with financial advisers and accountants, with whom we work alongside.

Leaving a retirement village to enter aged care

A resident often needs to leave a retirement village shortly before, or shortly after, entering residential aged care. Retirement villages and residential aged care are separate regimes — a village is not an aged care facility, and the fees applying under the Aged Care Act 1997 (Cth) (Refundable Accommodation Deposits, Daily Accommodation Payments, Basic Daily Fees and means-tested contributions) do not apply to the village contract itself.

The two regimes intersect at money. For many residents, the retirement village exit entitlement is the pool that will fund the RAD, DAP or mixed accommodation payment for aged care. The timing and amount of the exit entitlement — reduced by the deferred management fee, reinstatement or refurbishment charges, outstanding fees, marketing costs and any capital gain/loss sharing — will often determine what accommodation-payment structure is realistically available. Legal and financial advice before signing the aged-care accommodation documents, or before agreeing to sell, surrender or transfer the village interest, is usually money well spent. See our leaving retirement village exit fees guide for the exit-side detail.

Powers of attorney and family decision-making

By the time a village exit and aged-care entry are on the table, the resident may already have reduced capacity. An attorney under an enduring power of attorney may need authority to deal with the village operator, give notices, sign exit documents, manage sale or surrender arrangements, and negotiate residential aged-care accommodation documents. Where the appointment is narrow, out of date, or was made after capacity was lost, the family may need VCAT guardianship or administration before those steps can be taken — usually at short notice and under pressure.

Retirement village advice is rarely a stand-alone question. We coordinate it with the resident's Will and estate plan, their powers of attorney and elder-law arrangements, the eventual probate and estate administration, and — where relevant — the sale of the family home to fund the move.

General information only, not legal or financial advice. Aged-care fee settings and thresholds change from time to time — figures quoted in any specific matter will be dated and sourced.

Why choose Parke Lawyers.

An integrated private-client team with day-to-day experience in Victorian retirement-village and aged care law.

Older couple receiving legal advice about retirement living and aged care documents
  • Legal-only scope

    Clear scope: legal advice on contracts, decision-making authority, and estate-planning interaction. We refer to financial planners and accountants for aged-care financial modelling.

  • Integrated private-client team

    Estate planning, conveyancing, elder law and powers-of-attorney work handled in one firm.

  • Fixed-fee reviews

    Straightforward contract reviews are offered on a fixed-fee basis; disputes are quoted at the outset.

  • Home and residential-care visits

    In-person appointments at our Melbourne CBD and Ringwood offices, with home and residential-care visits available.

  • VCAT retirement village experience

    Regular experience in the Victorian retirement-village disclosure, dispute and refund regime.

  • Coordinated with other advisers

    We work alongside financial advisers, accountants and aged care advisers where the situation calls for it.

Our retirement living and aged care services.

Legal advice across the whole life-cycle of a retirement or aged care arrangement.

Retirement village contract review

Independent legal review of retirement village contracts and disclosure statements before signing — translating the fee structure and exit-cost exposure into concrete numbers.

  • Residence contracts, disclosure statements and service agreements
  • Ingoing contribution, ongoing charges and departure-fee formulas
  • Refurbishment and reinstatement obligations
  • Loan/licence, leasehold, unit trust and strata structures

Aged care accommodation agreements

Legal review of Resident Agreements and Accommodation Agreements under the Aged Care Act 1997 (Cth) — including the legal terms of RAD/DAP arrangements and additional-service agreements.

  • Resident Agreements and Accommodation Agreements
  • RAD/DAP legal terms and refund security
  • Additional-service and extra-service agreements
  • Interaction with the resident's estate plan

Family decision-making

Advice for the resident and family on who has authority to sign, how decisions are documented, and how the arrangements interact with existing enduring appointments.

  • Scope-of-authority opinions for attorneys
  • Family conflict about entry, cost or care
  • Capacity questions and VCAT interaction
  • Documenting decisions for future protection

Exits, refunds and disputes

Advice for departing residents and families on exit entitlement calculations, refurbishment disputes, delay in refund and dispute pathways.

  • Exit entitlement and departure-fee calculation
  • Refurbishment and reinstatement disputes
  • Delay and interest on refunds
  • VCAT retirement village disputes

Resident death and estate interaction

Advice to executors and families where a resident dies mid-contract — refund entitlements, ongoing charges and coordination with the estate administration.

  • Refund calculation and timing on death
  • Ongoing recurrent charges after death
  • Coordination with probate and administration
  • Interaction with the Will and superannuation

Integrated estate and property advice

Coordinated legal work across the move — sale of the family home, Will and power-of-attorney review, and accommodation documents in one integrated matter.

  • Conveyancing on sale of the family home
  • Will review triggered by the move
  • Enduring power of attorney review
  • Coordination with financial and aged care advisers

Leaving a village to enter aged care

Coordinated advice where a resident is leaving a retirement village so they (or their family) can enter residential aged care — sequencing exit, funding and accommodation documents.

  • Exit-entitlement modelling and timing risk
  • Interaction with RAD, DAP or combined aged-care payment structures
  • Attorney authority to sign both sets of documents
  • Coordination with the family's financial adviser

Before you sign — key issues to check

A structured checklist we work through before a resident (or their attorney) signs a Victorian retirement village contract.

  • Entry payment, ongoing service charges and deferred management fee
  • Exit-entitlement formula, timing and permitted deductions
  • Reinstatement, renovation, refurbishment and remarketing costs
  • What happens on a move to aged care, on death, and whether an attorney can act

Who we help.

The situations in which residents and families most often need legal advice.

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Family conversation before entry

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Older person with adult child, reviewing documents.

Considering a retirement village

Contract reviewed, fee structure translated into numbers, exit exposure identified before signing.

A parent is about to enter aged care

Accommodation and Resident Agreements reviewed; RAD/DAP legal terms explained; attorney's authority confirmed.

A resident is leaving a retirement village

Exit entitlement calculation, refurbishment obligations, ongoing charges and dispute options.

A resident has died mid-contract

Refund entitlements, ongoing obligations and interaction with the estate administration.

There is a dispute with the operator

Internal complaints, VCAT retirement village disputes and Aged Care Quality and Safety Commission complaints where appropriate.

The family home needs to be sold

Our property team acts on the sale while we advise on the accommodation and estate-planning side.

Common issues we advise on.

Practical topics drawn from our retirement-living and aged care work.

Retirement villages in Victoria

A plain-English overview of how Victorian retirement villages are regulated and structured.

Read more

Contracts explained

The key clauses in a retirement village contract and what they cost.

Read more

Agreement checklist

The questions we work through when reviewing a retirement village agreement.

Read more

Leaving a village and exit fees

What departing residents and families need to know about the exit entitlement calculation.

Read more

Refurbishment disputes

How refurbishment and reinstatement obligations become disputes on exit.

Read more

VCAT retirement village disputes

The VCAT jurisdiction for retirement-village disputes and how it works.

Read more

Frequently asked questions.

Plain-English answers to the questions we are asked most often by Melbourne clients.

How does a retirement village exit entitlement affect funding aged care?
For many residents, the retirement village exit entitlement is the pool of money that will fund the Refundable Accommodation Deposit (RAD), a Daily Accommodation Payment (DAP) or a mixed arrangement for residential aged care. The problem is timing and amount — the exit entitlement is often not paid until the unit is re-sold, and the amount is reduced by the deferred management fee, refurbishment or reinstatement costs, outstanding fees and any capital gain/loss sharing. We advise on what the resident is realistically likely to receive, and when, so the family and their financial adviser can plan the aged-care accommodation payment structure.
Can an attorney surrender or sell a retirement village interest for the resident?
Usually yes, provided the enduring power of attorney is valid and broad enough. Dealing with the village operator, giving notice of intention to leave, signing exit documents, negotiating refurbishment scope, and dealing with sale or surrender arrangements all require the attorney to act within the scope of the appointment. Where the appointment is narrow, out of date or was made after capacity was lost, VCAT guardianship or administration may be needed before the arrangements can be finalised. We provide a scope-of-authority opinion for attorneys before they sign.
Do I need a lawyer before signing a retirement village contract?
In practice, yes — and most reputable operators expect it. The contracts are long, the fee structures are unusual, and the exit-cost exposure is often the most important number in the deal. A short legal review before signing is far cheaper than a dispute after departure.
What is a Refundable Accommodation Deposit (RAD)?
A RAD is a lump-sum payment for the right to occupy a residential aged-care place, refundable to the resident (or their estate) on departure subject to permitted deductions under the Aged Care Act 1997 (Cth). Residents can pay the accommodation price as a RAD, as a Daily Accommodation Payment (DAP), or as a combination. We review the legal terms of the Accommodation Agreement — the financial choice sits with financial advisers.
What is a deferred management fee or departure fee?
A deferred management fee is the operator's charge for the resident's stay in the village, typically calculated on a percentage-per-year basis (often rising to a capped total after a set number of years) and deducted from the resident's exit entitlement. The formula varies significantly between operators and is usually the largest single cost of moving in — we translate it into concrete numbers before you sign.
Can an attorney sign a retirement village or aged care contract for the resident?
Usually yes, provided the enduring power of attorney is valid, the attorney is acting within the scope of the appointment, and the decision is being made in the principal's best interests. Where the transaction is significant we check the specific appointment and provide a written scope-of-authority opinion.
What happens if a resident dies in a retirement village or aged care facility?
Refund of the ingoing contribution or RAD (subject to permitted deductions and, in villages, the departure-fee formula) is generally payable to the estate. There are strict timing rules for aged-care RAD refunds and separate rules for villages, and ongoing recurrent charges can continue after death until the unit is re-sold. We advise the executor on entitlements, timing and disputes.
Do you provide financial planning or Centrelink advice?
No. Parke Lawyers provides legal advice on retirement village contracts, aged care agreements, decision-making authority, estate-planning interaction and related disputes. We do not provide financial planning, Centrelink advice, tax advice or financial product advice. Where those issues arise, we work alongside your financial adviser, accountant or aged care adviser.
How are retirement village disputes resolved?
The Retirement Villages Act 1986 (Vic) provides for internal dispute-resolution processes and, if unresolved, applications to VCAT under a specific retirement-village jurisdiction. We advise on both stages and appear at VCAT where the matter warrants it.

Related Information Centre articles.

In-depth, plain-English reading from our Information Centre.

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Retirement Living & Aged Care Advice

Get the contract reviewed before you sign.

Book a consultation with our private-client team for a fixed-fee review of a retirement village or aged care accommodation agreement, or for advice on an exit, refund or dispute. Melbourne CBD and Ringwood; home and residential-care visits available.