Information Centre · Powers of Attorney & Elder Law

Powers of Attorney for Aged Care Decisions: What Families Need Before a Placement

What authority families actually need before residential aged-care placement in Victoria — who can sign the residential aged care service agreement, who decides on medical treatment and what happens when no power of attorney is in place.

Family reviewing power of attorney documents before aged care placement
By Parke Lawyers Editorial TeamReviewed by JULIAN McINTYRE, AssociateLast reviewed

Key points

  • Before residential aged-care placement, families need to confirm who has legal authority to sign the residential aged care service agreement, Accommodation Agreement and RAD/DAP paperwork — agreements from before 1 November 2025 are transitional and must be reviewed or replaced by 1 November 2026.
  • Authority is not a single instrument: financial decisions sit with a financial enduring power of attorney, personal/lifestyle decisions with a personal enduring power of attorney (both under the Powers of Attorney Act 2014 (Vic)), and medical-treatment decisions are separate again under the Medical Treatment Planning and Decisions Act 2016 (Vic).
  • If the older person still has decision-making capacity for the transaction, they should sign — an attorney only steps in for decisions the person cannot make for themselves, and only within the scope of their appointment.
  • Where there is no valid enduring power of attorney or medical treatment appointment and the person has lost capacity, a VCAT application for administration and/or guardianship may be needed before anyone has authority to sign.
  • Family disagreement and provider pressure to sign quickly are common — legal review of the appointment documents and the aged-care contract should happen before signing, not after; confirm with the provider what evidence of authority (original or copy) it requires.
  • Parke Lawyers provides legal advice only; RAD/DAP structuring and Centrelink strategy sit with financial advisers and accountants.

Before a residential aged-care placement in Victoria, families need to know exactly who has legal authority to sign the residential aged care service agreement and any accommodation agreement, commit to a Refundable Accommodation Deposit or Daily Accommodation Payment, make personal decisions about where the person lives and consent to medical treatment. Financial and personal authority come from an enduring power of attorney under the Powers of Attorney Act 2014 (Vic). Medical treatment authority is separate, under the Medical Treatment Planning and Decisions Act 2016 (Vic). Where nothing is in place and the person has lost capacity, VCAT may need to appoint an administrator or guardian before anyone can act.

General information only, not legal, financial or accounting advice. Obtain advice tailored to your circumstances before signing any aged-care documents.

What authority is needed before aged-care placement?

An aged-care placement is not a single decision. It is a cluster of decisions — some financial, some personal, some medical — each of which requires the right legal authority. The typical decisions include:

  • choosing which aged-care home the person will move into;
  • signing the residential aged care service agreement and Accommodation Agreement;
  • agreeing the accommodation price and RAD/DAP structure;
  • arranging payment of a RAD from the person's assets or a house sale;
  • managing ongoing Basic Daily Fees and means-tested contributions;
  • consenting to medical treatment on admission and afterwards; and
  • dealing with the person's Will, superannuation and estate plan.

Different documents cover different parts of this list. One instrument almost never covers all of it.

Financial and personal powers under an enduring power of attorney

In Victoria, an enduring power of attorney under the Powers of Attorney Act 2014 (Vic) can appoint an attorney for financial matters, personal matters, or both. A properly drafted and validly executed enduring power of attorney allows the attorney to act for the principal in the appointed areas while the principal has capacity (if the document so allows) and continues after the principal loses capacity for the relevant decision.

For an aged-care placement, the practical points are:

  • a financial attorney can sign the Accommodation Agreement, arrange payment of a RAD or DAP and manage ongoing fees;
  • a personal attorney can decide where the principal lives, including selecting an aged-care home, subject to the statutory principles;
  • the attorney must act honestly, with reasonable care and diligence, in accordance with the principal's will and preferences so far as known and to promote the principal's personal and social wellbeing;
  • conflict transactions (for example, transferring assets to the attorney) require specific authorisation in the document; and
  • the attorney must keep records and keep the principal's property separate.

For the general framework and common drafting problems, see our powers of attorney Victoria guide and our article on common enduring power of attorney mistakes.

Medical treatment decision-makers

Medical treatment decisions are governed by the Medical Treatment Planning and Decisions Act 2016 (Vic), not by the enduring power of attorney regime. A person with capacity can appoint a medical treatment decision-maker on the prescribed Victorian form. Where no appointment applies, the Act sets out a statutory hierarchy to identify a substitute decision-maker.

A medical treatment decision-maker only has authority when the person lacks decision-making capacity for the particular medical treatment decision. Any valid and applicable instructional directive must be followed, and every substitute decision must be guided by the person's values, preferences and likely decision. A personal attorney under an enduring power of attorney, a support person and a family member do not automatically have medical treatment authority — the role is separate. See our article on the medical treatment decision-maker in Victoria for detail.

Signing aged-care agreements and accommodation payment documents

Residential aged care in Australia is governed by the Aged Care Act 2024 (Cth) and the Aged Care Rules 2025, which commenced on 1 November 2025. The core documents are a residential aged care service agreement covering services, fees, rights and complaints, and a separate Accommodation Agreement covering the accommodation price and whether it is paid as a RAD, DAP or combination. Agreements entered into before 1 November 2025 continue for now as transitional resident agreements, but they must be reviewed and varied, or replaced with a residential aged care service agreement, by 1 November 2026.

Signing authority for those documents depends on capacity and on which stream of authority is engaged. A financial enduring power of attorney can authorise accommodation-price and fee decisions; a personal enduring power of attorney can authorise lifestyle aspects of the agreement; and medical-treatment consent is a separate matter under the Medical Treatment Planning and Decisions Act 2016 (Vic), discussed below. Holding one appointment, or even both financial and personal appointments, does not automatically extend authority to a matter outside that appointment's scope.

  • If the resident has capacity for the transaction, the resident signs. An attorney does not step in simply because it is more convenient.
  • If the resident lacks capacity for the transaction, an attorney under a valid enduring power of attorney (financial for the Accommodation Agreement and fee decisions; personal for lifestyle aspects) signs on the resident's behalf.
  • If there is no valid appointment and the resident lacks capacity, no family member has automatic authority. An application to VCAT for an administrator (and, if needed, a guardian) may be required before anyone can sign.

For a signing checklist and detail on what to review inside the contracts themselves, see our aged-care resident agreement checklist. For the cost side — RAD, DAP, Basic Daily Fee and the means-tested contribution — see our guide to aged-care costs, RAD, DAP and the fee reforms.

Withdrawal rights after signing. Under r 148-65 of the Aged Care Rules 2025 (Cth), a resident (or the attorney signing on their behalf) who gives written notice of withdrawal within 14 days after entering into the residential aged care service agreement and before the start day makes the agreement of no effect, with a refund of amounts already paid: r 148-65(3). For ongoing residential care, r 148-65(4) provides an additional 28-day withdrawal period after the start day, which operates as a termination with a refund limited to amounts paid for services not delivered by the date of termination. These rights apply to the service agreement — the separate Accommodation Agreement for RAD/DAP does not carry an equivalent statutory cooling-off right, but it is governed by the payment-conversion and refund rules in the Aged Care Act 2024 (Cth). Attorneys should record in writing the date of signing, the start day and the date each withdrawal window expires.

What if the older person still has capacity?

Capacity is decision-specific and time-specific. An older person can lack capacity for complex financial decisions but still have capacity to choose where they live, or vice versa. Where the person has capacity for the particular decision — signing the Resident Agreement, choosing the home, agreeing the accommodation price — they should sign for themselves. Family members should not use an enduring power of attorney to override a competent principal.

This is also the right moment to make sure the older person has an up-to-date enduring power of attorney and, ideally, a medical treatment decision-maker appointment in place before capacity is later lost. Placement is often the last opportunity to put these documents in order.

What if there is no power of attorney?

Where the person has lost capacity and there is no valid enduring power of attorney, a family member does not have automatic authority to sign the Accommodation Agreement or RAD documents on the person's behalf, and a provider should not accept a signature without confirming valid authority exists. The usual path where no other lawful authority is available is:

  1. obtain a capacity assessment from the treating doctor or a geriatrician;
  2. apply to VCAT for the appointment of an administrator to manage financial decisions;
  3. apply for a guardian at the same time where personal and lifestyle decisions are also required;
  4. attend the VCAT hearing (usually a short list-day matter unless it is contested); and
  5. provide the VCAT order to the aged-care provider before signing.

This process takes time and can delay placement. It also brings ongoing supervision — administrators must report annually to VCAT. Having a valid enduring power of attorney in place before capacity is lost avoids most of this.

Family disagreement and provider pressure

Two pressures commonly collide at placement. First, adult children may disagree about which home, when to move, how to fund the accommodation price and what to do with the family home. Second, aged-care providers often want the residential aged care service agreement, Accommodation Agreement and RAD paperwork signed quickly to secure the bed.

Where a valid enduring power of attorney or medical treatment decision-maker appointment exists, those instruments determine who decides. Family opinion does not override a validly appointed decision-maker acting properly. Where the appointed decision-maker is not acting in the principal's interests, VCAT can review and, in appropriate cases, revoke or replace the appointment. Provider representative or authority forms are not a substitute for legal authority — they should never be used to sign around the proper decision-maker.

Checklist before placement

  • Locate the current, signed enduring power of attorney (financial and personal) and confirm it is valid and broad enough for the transaction.
  • Locate any appointment of medical treatment decision-maker and any advance care directive.
  • Locate the person's current Will and confirm it is up to date given the move.
  • Assess whether the person has decision-making capacity for the specific transaction — do not assume either way.
  • If capacity is lost and there is no valid appointment, consider whether a VCAT administration and/or guardianship application is required where no other lawful authority applies.
  • Obtain the specific residential aged care service agreement, any accommodation agreement and any provider representative form for legal review before signing.
  • Coordinate legal advice with financial advice on RAD versus DAP and the treatment of the family home.
  • Document family discussions and any agreed division of responsibilities in writing.
  • Confirm the identity and contact details of the person who will act as the resident's representative for day-to-day matters.
  • Confirm with the aged-care home what evidence of authority they require (original, certified copy or otherwise) before the signing appointment.

When to seek legal advice

Seek legal advice before placement where any of the following applies: there is no enduring power of attorney; the existing appointment is old, ambiguous or arguably invalid; capacity is uncertain or disputed; family members disagree about the placement or the funding; the accommodation price is significant; the person owns a business, farm or self-managed super fund; or the provider is pressing for signature on unfamiliar representative or authority forms. Getting authority right before signing is much cheaper than unwinding a defective placement later.

How we help

Our powers of attorney and elder law team and retirement living and aged care team work together on aged-care placements — reviewing enduring powers of attorney and medical treatment decision-maker appointments; assessing whether new or updated documents are needed; reviewing the residential aged care service agreement, Accommodation Agreement and provider representative forms; and, where required, running VCAT administration and guardianship applications. We coordinate with financial advisers and accountants on the RAD/DAP structure and the treatment of the family home.

Frequently Asked Questions

Who can sign an aged-care residential aged care service agreement?

Authority depends on the subject matter of each signature. Financial and accommodation commitments (for example, the residential aged care service agreement, RAD/DAP elections and payment arrangements) require a valid financial enduring power of attorney that is in effect and broad enough in scope to cover the transaction. Personal and lifestyle decisions (for example, where the person lives) require personal authority under a personal enduring power of attorney. Medical treatment consent is a separate regime under the Medical Treatment Planning and Decisions Act 2016 (Vic) and requires a validly appointed Medical Treatment Decision Maker or an operative advance care directive. No single instrument automatically authorises every aspect: the attorney must have authority for the particular matter and, where the person has decision-making capacity for the transaction, they should sign themselves. Where no lawful authority applies and the person lacks capacity, VCAT administration and/or guardianship may be required.

Can an attorney choose which aged-care home the person lives in?

An attorney for personal matters under a Victorian enduring power of attorney can make lifestyle decisions the person cannot make for themselves, including where they live. The attorney must act consistently with the principal's will and preferences so far as those are known, promote their personal and social wellbeing, and choose the least restrictive option. A guardian appointed by VCAT has similar authority where no valid personal appointment exists.

Is a medical treatment decision-maker the same as an attorney?

No. In Victoria, medical treatment decision-making is a separate regime under the Medical Treatment Planning and Decisions Act 2016 (Vic). A person can appoint a medical treatment decision-maker on the Victorian form, and there is a statutory hierarchy where no appointment applies. An enduring power of attorney for personal or financial matters does not, by itself, give medical treatment decision-making authority.

What happens if there is no power of attorney and the person has lost capacity?

Neither family members nor the aged-care provider can simply sign on the person's behalf. An application may need to be made to VCAT for the appointment of an administrator (for financial decisions, including signing the Accommodation Agreement and dealing with a RAD) and, if needed, a guardian (for personal decisions). This takes time and adds cost, which is why enduring powers of attorney should be in place well before placement is contemplated.

Can an attorney decide to pay a RAD or DAP?

Yes, provided the enduring power of attorney is valid and broad enough to authorise the decision. Paying a Refundable Accommodation Deposit or committing the principal to ongoing Daily Accommodation Payments is a significant financial decision — the attorney should act in accordance with the principal's will and preferences, avoid conflict transactions and, where appropriate, obtain financial advice. Legal review of the appointment before signing is prudent.

What documents should families locate before placement?

At a minimum: the current enduring power of attorney (financial and personal); any appointment of a medical treatment decision-maker or advance care directive; the person's Will; identification; Centrelink and My Aged Care records; and any existing retirement-village contract if a move is being coordinated. Confirm with the provider what evidence of authority they require and bring the appropriate documents to the provider — do not assume a photo or emailed copy will suffice without checking first.

The provider gave us their own 'representative' form — should we sign it?

Provider representative or authority forms are not a substitute for an enduring power of attorney. They may be useful for day-to-day communication but should not be used to bypass proper legal authority for signing binding agreements, making financial commitments or making decisions the person cannot make for themselves. Have the form reviewed before signing.

What if the family disagrees about placement?

Where there is a valid enduring power of attorney or medical treatment decision-maker appointment, those instruments determine who has authority. Family opinion does not override a validly appointed decision-maker acting properly. Where disagreement is serious, or the appointed decision-maker is not acting in the principal's interests, VCAT can review and, in appropriate cases, revoke or replace appointments. Early legal advice usually avoids the need for a contested hearing.

Found this article helpful? Share it

LinkedInEmailFacebookX

For a clean PDF, choose Save as PDF, select A4, turn off Headers and footers, and turn on Background graphics.

Powers of Attorney & Elder Law

Getting authority right before an aged-care placement

We review enduring powers of attorney and medical treatment appointments, act on VCAT applications where required and coordinate the signing of residential aged care service agreements and Accommodation Agreements.

← Back to the Information Centre

This article is general information only and does not constitute legal, financial or accounting advice. Please obtain advice tailored to your circumstances.